JMG Limited Is Hiring For Multiple Positions – Apply Now

JMG Limited is recruiting qualified candidates for six vacancies across its inventory, finance and customer service departments. The company operates in Nigeria's electro-mechanical solutions industry, providing products and services across power generation, solar energy, electrical infrastructure, elevators, escalators, cooling systems and air compressors.

With more than 25 years of experience in Africa, JMG serves customers across the power, energy, industrial and building infrastructure sectors. The available full-time positions offer opportunities for professionals with different levels of experience, from administrative support and customer service to credit management and warehouse operations.

Responsibilities

Call Center Officer – Victoria Island

• Manage incoming and outgoing calls relating to customer questions, complaints and service requests.
• Record customer issues and monitor their progress using the company's CRM/AX Dynamics platform.
• Refer maintenance requests to field engineers and supervisors for appropriate action.
• Follow up on service requests, quotations, payments and completed jobs.
• Keep customers informed about maintenance appointments and service arrangements.
• Maintain organised records of customer interactions, complaints and service reports.
• Work with internal teams to ensure customer concerns are addressed promptly.

Requirements

Call Center Officer – Victoria Island

• An HND or Bachelor's degree in Sales and Marketing, Business Administration or a related discipline.
• Three to five years of experience in customer service or call centre operations.
• Familiarity with customer relationship management systems and service procedures.
• Strong communication and problem-solving skills.
• A customer-oriented attitude, professionalism and initiative.

Benefits

• Competitive remuneration.
• Health insurance coverage.
• Regular salary payments.
• A supportive and conducive working environment.
• Opportunities for professional development and career growth.
• A collaborative workplace that encourages innovation and employee development.

To Apply Send Your CV To Email: career@jmglimited.com