Last Updated: October 22, 2025

Welcome to MyCVCreator.com (“My CV Creator,” “we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring transparency in how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when using MyCVCreator.com and our related tools and services (collectively, the “Services”).

1. Information We Collect

We collect the following categories of information when you use our Services:

a. Personal Information

When you create an account or use our tools, we may collect:

Full name, email address, and contact details
Employment history, education, skills, and other resume data
Uploaded files (CVs, cover letters, certificates, or images)
Payment details (processed securely through third-party payment providers)

b. Automatically Collected Data

When you visit our site, we automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, referral sources)
Cookies and similar technologies for analytics and personalization

c. AI-Generated and User-Provided Data

When using our AI-powered resume or cover letter builders:

The text you enter is processed by our AI models to generate customized content.
AI-generated outputs are stored securely in your account for your reference.

We do not sell or share this data for advertising purposes.

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our Services
Generate AI-powered resumes, cover letters, and interview content
Respond to customer service inquiries and provide support
Send account updates, reminders, or promotional messages (opt-out available)
Process payments and maintain billing records
Monitor usage and prevent fraud or misuse
Comply with legal obligations and resolve disputes

3. Legal Basis for Processing (GDPR Compliance)

For users in the European Union (EU) or United Kingdom (UK), we process personal data under the following lawful bases:

Consent: When you voluntarily submit data or enable cookies.
Contractual necessity: When we process data to deliver Services you requested.
Legal obligation: When required by applicable laws.
Legitimate interest: For security, fraud prevention, and service improvement.

You may withdraw your consent at any time.

4. Cookies and Tracking Technologies

We use cookies to:

Enable key site functionality (authentication, preferences)
Analyze site usage and performance
Enhance the personalization of your experience

You can manage or disable cookies in your browser settings. However, disabling cookies may limit certain features of our site.

5. Data Sharing and Disclosure

We do not sell your personal data.
We only share data in the following circumstances:

Service Providers: Trusted third parties (payment processors, hosting providers, analytics services) who help us operate our platform.
Legal Compliance: When required by law, subpoena, or court order.
Business Transfers: In case of a merger, acquisition, or sale of assets, we may transfer your data with notice.

All third-party partners are contractually obligated to handle your data securely and only for specified purposes.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purpose for which it was collected
Comply with legal and regulatory obligations
Resolve disputes and enforce our agreements

Inactive accounts may be deleted after 24 months of inactivity, unless you request otherwise.

7. Data Security

We use industry-standard encryption (SSL/TLS), secure servers, and access controls to protect your data.
Despite these measures, no online system is completely secure. You share information with us at your own risk.

8. AI Transparency and Fair Use

My CV Creator uses AI technology (including language and content-generation models) to assist users.

AI may process the text you provide to create resumes or letters.
We do not use AI outputs to train external models or share them with third parties.
You own the final AI-generated content and can download, delete, or modify it anytime.

9. Your Privacy Rights

Depending on your location, you have the following rights:

For EU/UK Users (GDPR):

Access: Request a copy of your personal data.
Correction: Update inaccurate or incomplete data.
Deletion: Request data erasure (“Right to be Forgotten”).
Portability: Obtain your data in a structured format.
Objection: Withdraw consent or restrict processing.

For California Users (CCPA/CPRA):

Right to know what personal data we collect and how it’s used.
Right to request deletion of your data.
Right to opt-out of data sharing or sales (we do not sell data).

You may exercise these rights by emailing support@mycvcreator.com.
We respond to verified requests within 30 days.

10. International Data Transfers

We operate globally and may transfer your information to servers located in Canada, Nigeria, the EU, or the United States.
We ensure all transfers comply with applicable data protection regulations and use Standard Contractual Clauses (SCCs) where required.

11. Children’s Privacy

My CV Creator is intended for users aged 16 and older.
We do not knowingly collect data from minors.
If you believe a child under 16 has provided us information, please contact support@mycvcreator.com for removal.

12. Email Communication Preferences

You may receive service-related or marketing emails.
You can unsubscribe anytime by clicking “Unsubscribe” at the bottom of any message or contacting us directly.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, laws, or our business practices.
Updates will be posted with a revised “Last Updated” date at the top of this page.

14. Contact Us

If you have questions, concerns, or requests regarding your privacy, contact us:

📧 Email: support@mycvcreator.com
🌐 Website: https://www.mycvcreator.com
📍 Office Locations: Abuja, Nigeria

Privacy policy