EamAce Limited Recruitment 2026: Explore Job Vacancies And Apply Now

TeamAce Limited is recruiting Portfolio Growth Officers for a financial institution. The successful candidates will manage and grow existing merchant portfolios by reactivating inactive accounts, increasing credit facility utilisation, and strengthening merchant relationships.

Responsibilities

• Manage inactive, dormant, suspended, underutilised, and growth-potential merchant accounts.
• Identify reasons for merchant inactivity and develop reactivation strategies.
• Drive first and repeat drawdowns while promoting sustainable credit facility utilisation.
• Build merchant relationships through regular communication and field visits.
• Assess business conditions, financing needs, facility usage, and repayment history.
• Work with Credit, Risk, Operations, and Retention teams to resolve account and documentation issues.
• Monitor repayments and escalate delinquent accounts when necessary.
• Maintain accurate records of merchant activities and portfolio performance.
• Identify opportunities to improve portfolio revenue, merchant retention, and repeat utilisation.
• Ensure compliance with company policies and credit controls.

Requirements

• Bachelor's degree or HND in Business, Finance, Economics, Marketing, or a related discipline.
• Minimum of 3 years' experience in relationship management, field sales, SME lending, portfolio management, or financial services.
• Understanding of merchant businesses, working-capital needs, customer activation, and repayment management.
• Strong relationship management, communication, negotiation, and problem-solving skills.
• Ability to manage customer objections and achieve measurable business outcomes.
• Proficiency in Microsoft Excel, CRM systems, and performance tracking tools.
• Ability to work independently in a target-driven environment.
• Willingness to travel regularly across assigned commercial territories.