Lilo Social is a full-funnel eCommerce growth agency with a team of over 75 professionals, specialising in paid media, email marketing, and creative services for direct-to-consumer brands. They're recruiting across seven roles spanning design, strategy, media buying, project management, and growth leadership, all fully remote and open to global applicants. These are serious mid-to-senior level positions inside a fast-moving agency environment, most requiring 2 to 5+ years of hands-on experience in digital marketing and eCommerce. If you work in performance marketing and want a remote role with a competitive salary, full health coverage, and a 401(k) match, one of these seven openings is likely a fit.
Available Positions
1. Email Designer
Responsibilities:
- Create campaign emails, automated flow templates, and promotional designs aligned with client brand guidelines
- Develop mobile-first email designs that render across all email clients and devices
- Collaborate with retention strategists and copywriters to bring campaign concepts to life
- Iterate on designs based on performance data and A/B test results
- Maintain design systems and asset libraries for each client account
- Execute QA testing across multiple email clients before campaign launches
- Requirements:
- 2–4 years of experience in email design or digital design
- Expert proficiency in Figma
- Strong grasp of email marketing best practices including mobile optimization and visual hierarchy
- Fast iteration speed with ability to produce high-quality work under tight timelines
- Klaviyo or other ESP experience is an added advantage
2. Growth Lead
Responsibilities:
- Serve as primary strategic partner and day-to-day contact for an assigned portfolio of eCommerce clients
- Lead weekly client strategy sessions presenting performance insights and growth recommendations
- Develop comprehensive growth strategies spanning the full customer lifecycle
- Lead and mentor a pod of specialised marketers including media buyers, retention specialists, and creative strategists
- Monitor daily account performance and pacing against revenue targets
- Track and report on ROAS, CAC, LTV, revenue attribution, and efficiency metrics
- Requirements:
- 5+ years of experience in eCommerce growth marketing
- Demonstrated experience scaling DTC brands with paid social, email, SMS, and CRO
- History of managing ad budgets exceeding $100,000/month across Meta, Google, and/or TikTok
- Minimum 2 years leading teams or managing cross-functional projects
- Expert proficiency in Shopify, Meta Ads Manager, Google Analytics, Klaviyo, and Google Ads
3. Paid Search Media Buyer
Responsibilities:
- Develop and execute paid search strategies for Google Ads and Microsoft Ads across multiple eCommerce client accounts
- Manage and optimize search, shopping, and Performance Max campaigns to achieve ROAS targets
- Conduct keyword research, bid optimization, and negative keyword refinement
- Write compelling ad copy and conduct A/B testing to improve CTR and conversion rates
- Manage product feed optimization in Google Merchant Center
- Track and report on ROAS, conversion rates, CPCs, impression share, and overall account health
- Requirements:
- 2–4 years of hands-on paid search experience managing Google Ads for eCommerce brands
- Proven track record managing monthly ad budgets of $50K+ with strong ROAS performance
- Expert knowledge of Google Ads campaign structures including Search, Shopping, and Performance Max
- Strong proficiency with Google Merchant Center and product feed optimization
- Google Ads certifications are an added advantage
4. Senior Retention Strategist
Responsibilities:
- Develop and execute lifecycle retention strategies across email, SMS, subscription programmes, and loyalty initiatives
- Design advanced segmentation frameworks and customer journey maps
- Build and optimize subscription retention programmes including churn reduction and dunning management
- Create advanced automation flows in Klaviyo including welcome series, abandoned cart, post-purchase, and win-back campaigns
- Analyze customer cohorts, purchase patterns, and behavioral data to identify at-risk segments
- Present strategic insights and performance results to client leadership teams
- Mentor and develop retention team members
- Requirements:
- 5+ years of experience in retention marketing or lifecycle marketing for DTC eCommerce brands
- Expert-level proficiency in Klaviyo including advanced segmentation, flow architecture, and analytics
- Proven track record driving significant revenue growth and LTV improvement
- Strong experience with subscription commerce and churn analysis
- Advanced analytical skills with ability to build predictive models and make data-driven recommendations
5. Project Manager
Responsibilities:
- Manage project timelines and deliverables across multiple client accounts simultaneously
- Coordinate between creative, media buying, retention, and account teams
- Organize weekly client meeting agendas and create actionable task lists from meeting outcomes
- Create and assign Asana tasks based on client requests and monthly retainer deliverables
- Build and maintain SOPs for internal processes in Notion
- Identify workflow bottlenecks and implement process improvements
- Handle client onboarding processes and kickoff coordination
- Requirements:
- 4+ years of project management experience in a digital marketing or agency environment
- Highly organised with exceptional attention to detail and follow-through
- Expert proficiency with Google Drive, Asana, Notion, and Slack
- Familiarity with eCommerce platforms and digital advertising
- Proven ability to manage multiple competing priorities in a fast-paced environment
6. Senior Creative Strategist
Responsibilities:
- Lead research and insights by mining customer reviews, competitor ad libraries, and audience pain points
- Own creative testing strategy with structured testing roadmaps and clear hypotheses
- Create world-class creative briefs for designers and video editors
- Build UGC and production guidance including shot lists, video scripts, and creator direction
- Write high-performing ad copy including primary text, headlines, hooks, and on-screen text
- Track performance KPIs by concept and angle and report insights to clients
- Manage creator relationships and coordinate content production
- Requirements:
- 5+ years of experience in eCommerce or performance marketing with DTC brand focus
- Proven track record of paid social creative strategy with expertise in Meta Ads
- Strong grasp of creative testing methodology and iteration velocity
- Deep understanding of customer psychology, marketing funnels, and direct response storytelling
- Proficiency with Meta Ads Manager, Shopify, Google Analytics, Figma, and collaboration tools
7. Digital Ad Designer
Responsibilities:
- Design high-performing static graphics for Meta ad campaigns across feed, stories, and reels formats
- Create conversion-focused landing pages aligned with ad messaging
- Execute on creative briefs from strategists, translating concepts into compelling designs
- Iterate quickly based on performance data, A/B test results, and stakeholder feedback
- Maintain brand consistency and visual standards across multiple client accounts
- Participate in creative reviews and provide data-grounded design rationale
- Requirements:
- 3–4 years of design experience in performance marketing, advertising, or DTC eCommerce
- Expert proficiency in Figma and strong command of Adobe Creative Suite (Photoshop and Illustrator)
- Portfolio demonstrating direct response creative and performance-focused design work
- Proven experience designing ads specifically for Meta (Facebook and Instagram)
- Motion graphics or animation skills are an added advantage
Benefits (All Roles)
- Fully remote with flexible hours
- Fully covered medical, dental, and vision insurance
- Customisable 401(k) with up to 4% company match
- Competitive PTO policy and paid holidays
- Wellness and fitness stipend
- Complimentary Headspace subscription
- All necessary technology provided
- Professional development opportunities
Paid Search Media Buyer
Email Designer
Growth Lead
Senior Retention Strategist
Project Manager
Digital Ad Designer
Senior Creative Strategist