New Orleans, Louisiana, United States Apex Systems Full time
Work Schedule Mon-Fri initially (For Training). Then you will work 5 days each Week ( These days may vary ). The latest you would Work on a Weekday is 7:00pm and the latest you would work on a Weekend is 4:00pm Apex Systems has an Immediate Need for an (Entry - Mid Level)
Network Operations Watch Officer in New Orleans, LA This will be an estimated 24+ Month "Contract" supporting one of our Largest Government Clients on the East Coast. Please see below for all details. - Title: Network Operations Watch Officer ( Entry - Mid Level )
Contract Type: Estimated 24+ Month "Contract" Work Schedule: Mon-Fri initially (training), then 5 days a Week with days off given by seniority. The latest you would work on weekdays is 7:00pm and if you work on a Weekend the latest is 4:00pm Requirements 4+ Years of Customer Service, Military, or I.T. Experience
Contract Type: Estimated 24+ Month "Contract" Work Schedule: Mon-Fri initially (training), then 5 days a Week with days off given by seniority. The latest you would work on weekdays is 7:00pm and if you work on a Weekend the latest is 4:00pm Requirements 4+ Years of Customer Service, Military, or I.T. Experience
Security+CE / IAT II or Equivalent Job Description Monitor Marine Corps Enterprise Network (MCEN) unclassified (MCEN-N) and classified (MCEN-S) networks email, voice, and official message traffic. Perform Tier 1 First Contact Resolution and afterhours Regional Service Desk (RSD) support to include routine checks of network, ongoing maintenance, and operational support status. Inform the Senior Watch Officer of any service degradations or outages. Troubleshoot, resolve, and/or escalate technical issues. Open and close tickets. Correlate events and incidents for management of Information Technology (IT) Services.