Jumia Nigeria

Human Resources Manager

Human Resources

Nigeria - Lagos | Full Time | NGN Confidential

Job Description/Requirements

Admin and compliance:

  • Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding);
  • Ensures admin processes are running smoothly;
  • Manages compliance to all HR (safety, health, other) and labor topics for all Jumia companies;
  • Manages the HR & Admin team on a daily basis and in their development.


  • Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR);
  • Ensures processes are running smoothly.
  • Implements and leads our performance management system (objective, performance-based and transparent);
  • Uses data analysis to influence strategic decisions and to address organizational challenges to talent management;
  • Promotes and coordinates initiatives that support organizational change;
  • Drives the achievement of HR results by leveraging resources, developing performance standards, and results in planning and monitoring;

Work environment:

  • Implements satisfaction/motivation barometers, measures, and acts accordingly; 
  • Suggests appropriate events to strengthen a sense of belonging;
  • Manages employee relations (social bodies, employee satisfaction, health, and security);
  • Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, everyday life).

Coaching and advice:

  • Improves the performance of others by empowering a strong leadership and coaching culture;
  • Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes);
  • Coaches managers to support and roll out people development efforts.

Continuous improvement:

  • Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;
  • Ensures HR practices are aligned with business needs and make recommendations to HR leadership when changes are appropriate
  • Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs; 

Experience and Requirements:

  • ​8+ years experience, preferably in technology, Retail, or FMCG environment within the corporate function.
  • A clear understanding of local labor laws with regards to employee hiring and exit management.
  • Working knowledge of using an HRIS e.g. Jobvite, PeopleHR, or Bamboo will be an added advantage.
  • Experience in people strategy.
  • People management skills.

We Offer:

  • A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate
  • A unique opportunity of discovering Africa and having a strong impact in building the African e-commerce sector
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

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