Soteria Eye Clinic

Front Desk/Clients Relations/Customer Service

Administrative & Office

Nigeria - Lagos | Full Time | Confidential


Soteria Eye Clinic is a private enterprise registered in Nigeria as a limited liability company to offer high quality, affordable and accessible comprehensive world class eye care services to the community in Warri and it’s environ. Our purpose is to create and deliver first class comprehensive eye care services to ALL in order to "Improve Lives throug..

Job Type                 Full Time

Qualification           BA/BSc/HND

Experience             2 - 5 years

Location                 Lagos Job

Field                    Administration / Secretarial  , Customer Care 

RESPONSIBILITIES

  • Serve as the first contact to customers.
  • Meet the needs of customers and give appropriate guide.
  • To maintain a friendly and courteous demeanour at all times.
  • Ensure patients are promptly reminded of their review and glasses’ due dates.
  • Act as point of contact for complaints and escalate client’s bookings as appropriate.
  • Study competition to find new ways to increase and retain customers.
  • Set sales targets and work diligently to meet them.

REQUIREMENTS

  • Must hold minimum of HND or equivalent and proficient in English Language (oral and written).
  • Must have good knowledge of the use of Microsoft Office Packages.
  • Excellent phone etiquette and ability to multi-task.
  • Must be smart, creative, good communicator and administratively efficient.
  • Ability to pay attention to details.
  • Good customer service orientation.
  • A Bi-lingual skill is an advantage.
  • A female Candidate is prefered and MUST reside in Lekki, Lagos State.

Method of Application

Interested and qualified candidates should forward their

CV to: [email protected] using the position as subject of email.



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