Answer questions and address complaints

·         Answer all incoming calls and redirect them or keep messages

·         Keep desk tidy and presentable with all necessary material (pens, forms, paper etc.)

·         Greet and welcome guests

·         Receive letters, packages etc. and distribute them

·         Prepare outgoing mail by drafting correspondence, securing parcels etc.

·         Check, sort and forward emails

·         Use of digital media to market the products and services of the company

·         Communicate with internal clients and give reports on work progress

·         Monitor office supplies and place orders when necessary

·         Keep updated records and files

·         Monitor office expenses and costs

·         Take up other duties as assigned 

Proven experience as Customer care representative, agent or relevant position

·         Familiarity with office machines (e.g. fax, printer etc.)

·         Knowledge of office management and basic bookkeeping

·         Proficient in English (oral and written)

·         Excellent knowledge of MS Office (especially Excel and Word)

·         Strong communication and people skills

·         Good organizational and multi-tasking abilities

·         Problem-solving skills

·         Customer service orientation

·         High School diploma; additional qualifications will be a plus

• Job Location; AJAH (CANDIDATES MUST RESIDE AROUND AJAH AND ITS ENVIRONMENT

  
  

  Remuneration - 40-50,000

  Duration of internship - 6 months